22-06-2013, 07:18 PM
(This post was last modified: 22-06-2013, 07:21 PM by Marina Kits.)
(22-06-2013, 05:33 PM)Lenneth Wrote: I guess i forgot to mention that i did first file a complaint with store management (sorry couldn't sleep and was up late), the e-mail to their HQ was later after I was treated with equal contempt by the store management.
I never contact a company HQ with a complaint first, that is always a last resort.
Thing to with that issue was I was buying a gift for a friend and was in the shoe department.
OMG! You WERE actually buying a gift for someone?!?! That's off the charts wrong in every way imaginable Lenneth. I guess I would have complained about that too. If I was buying for myself and somehow thought they knew it, I'd have done what I described above. I have to say though, my experience is a lot like Karren's - completely uneventful. Only once, in a ShopKo, I thought the clerk suspected what I was buying was for me (probably because I bought a lot of plain Jane stuff) and she had a bit of a "good grief" attitude but I can't say with certainty that it was because of me. She might have been having a bad day before our paths crossed.