[Shirazmn]

If someone is posting in good faith, I try to give them a benefit of a doubt. For all I know, the person might have had zero real-life interactions with a trans person and is practically clueless about offensive terminology for trans people. I think the difference between a troll/bigot and someone who is not, is the latter is open-minded enough to amend their ways and try not to hurt others (again). Trolls/bigots on the other hand, double-down and will never apologize or change.

This!